Effective listening is the ability to actively comprehend information given by a speaker regardless of any form of communication. In other words, it determines the effectiveness of an interaction when it allows individuals to retain information by showing interest, in-depth focus and active feedback to the other participant in a communication exchange. However, not every conversation proves to be a mutual success for both parties.
Our Leaderonomics’ Digital Learning Content Development Specialist, Nik Nur Maryam Najihah shares her thoughts with Freda Liu in today’s Raise Your Game session on BFM89.9.
If you would like engage with us to facilitate more engaging conversations in your organisation, email us at [email protected]. To know more about what Leaderonomics does as a social enterprise, check out www.leaderonomics.org. For our other Raise Your Game podcasts, click here.